Help With Auto Insurance Claim In Illinois
Reader question:
I’ve made a claim with my auto insurance company, and it’s taking forever. Is there anything I can do? I need to move on!
Lily
Bloomington, Illinois
Excellent question, Lily.
Your auto insurance company is really messing things up here, as it should know what its obligations are in regards to paying you quickly and to your needs. There are actually laws mandating that your auto insurance company pay you promptly. However, you should take a couple of steps before you start trying to get those laws enforced. Whatever the outcome, you might want to look into changing to another auto insurance company.
First of all, call your auto insurance company and ask them what is going on. If you can’t get an answer, then ask to speak to someone who is higher up. There could be a real reason for why you have yet to have had your auto insurance claim settled. They should have contacted you whatever the case, but there still might be a reason.
If they cannot give you an explanation for the delay, then ask when it is you should expect your claim payment. It is possible that you could catch them at their inefficiency and they can fix things for you right away. Give them a chance to wrap things up first, and then take the next step.
If your auto insurance company fails to act, then it is time for you to act yourself. You can go to the Illinois Department of Insurance website, and there you can read about how to make a complaint about your auto insurance company. Normally, if you make a complaint then they will request that you follow it up with documentation. You submit this, and if they see it is a reasonable complaint, then they will take it up with the auto insurance company.
Cheers,
Fashun Guadarrama.
Loading ...